Our Policy

 Cancellation Policy: 

Contract and Terms: A valid credit card or debit card is required to guarantee and pay for your reservation. To reschedule, sufficient notice must be given - at least 5 days prior to start of your event. Cancellation of event forfeits entire deposit. Balance is due upon arrival of Trailer and Game Coach. Cancellation after set-up has begun forfeits any refund. Legendary Game Truck will make every effort to postpone your event, with no penalty to another date should rescheduling be necessary.  If Legendary Game Truck does reschedule the event, Legendary Game Truck reserve the right to move it to a “non prime” spot.

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Covid-19 Policy

 Each console will be managed by your game coach and each controller will be sanitized after every use. If you or any of your guest have any symptoms of Covid-19 or contact with others who have it, please contact us immediately. 

Privacy Policy

Legendary Game Truck  is committed to protecting your privacy. We use the information we collect on the site to make bookings as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

Bad Weather

Legendary Game Truck trailer was designed for all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance please contact us to begin the rescheduling.

Food/Drink

Legendary Game Truck does not allow any food or drinks into the video game theater. Please have your guests consume them outside of the trailer prior to entering.

Our Truck/Trailer

When the truck pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Sometimes, we park in your neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us. We might also have to block a driveway. **Please keep in mind that our Game Coach will not park anywhere that may cause a danger to persons, property or equipment. Our truck and trailer combination is very long and we will need a minimum of 55 feet of space to park. Additionally our Game Coach will never disconnect the truck from the trailer at a party/event without prior approval nor park off of a hardened surface.

Travel Surcharge

Our primary service area is a 20-mile radius from 89014 (Henderson, NV). We also service a “secondary” area outside our primary area, but must add a fuel surcharge fee when we travel to the secondary area. See our Service Are section for coverage areas.

0 – 20 Miles: No Surcharge Assessed
21-30 Miles: $15 Travel Surcharge
31-40 Miles: $20 Travel Surcharge
41-50 Miles: $25 Travel Surcharge
51-60 Miles: $40 Travel Surcharge
61-70 Miles: $50 Travel Surcharge

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Supervised Children

Legendary Game Truck does require a parent or responsible adult to be present inside or just outside of the trailer at all times. Guests under the age of 7 require a parent or guardian be on property and within contact of the game coach should a need to contact them arise.

Alcohol/Drugs

You may serve alcohol at your event or party; however, we reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around the Ultimate Mobile Gaming equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

Damage/Injury

Legendary Game Truck or any of its employees will not be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, SV Game Truck reserves the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by client’s guests. SV Game Truck or its employees assume no responsibility for any injuries sustained on the clients property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host.

Video Game Ratings

Legendary Game Truck will not play any “M” rated or higher game in the video game theater without a request from the client prior to the party/event or adult approval at the time of the event. If you wish to have an “M” rated game or higher at your party/event please contact us, indicating the game you prefer or let the Game Coach know as soon as you can after he gets there. It is also recommended that all clients email us with their game requests.

Pictures

While your party is in effect the Game Coach may be taking pictures of the party from inside the trailer. You may then be able to view these pictures on Ultimate Mobile Gaming Facebook Fan Page or our web site. If you do not want our Game Coach taking these pictures or posting them on the Fan Page or web site please notify us prior to the start of the party. This is a service we provide to our guests so they can be sure to capture their party as it happens.